What is a recommended method for monitoring service health checks in CyberArk?

Monitoring service health checks is critical for maintaining the integrity and performance of CyberArk's systems. Utilizing TCP monitoring for the RDS (Remote Desktop Services) service is a recommended method as it provides a systematic and reliable way to ensure that the service is operating correctly.

TCP monitoring allows for continuous, automated checks that verify if the RDS is responding appropriately to requests. This approach can alert administrators in real-time about any service interruptions or critical issues, allowing for a swift response to minimize downtime. In contrast to manual checks, which can be inconsistent and prone to human error, or running scripts weekly, which may miss problems that arise in between checks, TCP monitoring delivers consistent oversight.

Furthermore, relying on user reports does not provide a proactive approach to monitoring service health. It often leads to delays in identifying and resolving issues as users may not report problems immediately. Hence, using TCP monitoring aligns with best practices for ongoing service reliability and operational efficiency in advanced cybersecurity environments like CyberArk.